What are Virtual Receptionist Services?
Virtual receptionist services are phone answering services that enable companies to outsource their call answering duties to a third-party provider. These services have grown in popularity in recent years due to the rise of remote work and the increasing need for businesses to provide 24/7 customer service. Virtual receptionists provide a range of services, including answering calls, taking messages, scheduling appointments, and transferring calls to the appropriate department.
Why Use a Virtual Receptionist Service?
Utilizing a virtual receptionist service offers businesses several benefits, such as: Dive into the subject matter using this recommended external content. Learn from this detailed content!
Top Virtual Receptionist Companies in the UK
The UK has a plethora of virtual receptionist service providers. Here are the top virtual receptionist companies in the UK:
1) Moneypenny
Moneypenny is among the biggest and most popular virtual receptionist services provider in the UK. The company caters to SMEs, entrepreneurs, and freelancers. Moneypenny offers several services such as call answering, live chat, and outsourced customer service. The company’s prices start at £40 per month, and the package includes 24-hour call answering, personalized greetings, and access to an online portal to manage the services.
2) alldayPA
alldayPA is another popular virtual receptionist services provider in the UK. The company has been operating for 20 years and caters to all types of businesses. alldayPA provides call answering, appointment scheduling, live chat, and order taking services. The company’s packages start at £59 per month, which includes 24/7 call answering, and a customized script for clients. The packages can be customized, depending on the business’s needs.
3) Answer4u
Answer4u is a virtual receptionist service provider that has been operating since 2004. The company caters to businesses of all sizes and provides call answering, message taking, and appointment scheduling services. Answer4u’s prices start at £149 per month for 24/7 call answering, and the company offers customized packages based on the clients’ needs.
4) Face for Business
Face for Business is a virtual receptionist service provider that caters to UK-based businesses. The company provides call answering, message taking, and appointment scheduling services. Face for Business’s packages start at £30 per month, which includes a UK registered telephone number, call answering, message taking, call forwarding, voicemail, and access to an online portal to manage the service.
5) The Office Genie
The Office Genie is a virtual receptionist service provider that has been operating since 2006. The company caters to small and medium-sized businesses and provides call answering, message taking, and appointment scheduling services. The Office Genie’s packages start at £55 per month for 24/7 call answering, and the company offers bespoke packages tailored to clients’ needs.
Conclusion
Virtual receptionist services are an essential tool for businesses that want to provide quality customer service and streamline their call answering process. The UK has several virtual receptionist services providers, and the five companies listed above are among the best. When selecting a virtual receptionist service provider, businesses should consider factors such as pricing, quality of service, and flexibility. Delve into the topic and discover new perspectives with this specially selected external content for you. Read This helpful content!
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